When a recommendation is made by a donor, a confirmation email is generated and sent to the donor and staff we've chosen to CC or BCC. At the bottom of the email are details filled out by the donor about the recommendation. It doesn't include all of the fields found on our recommendation form. Please set it so it shows all of the fields that they're filling out. The email is an important piece for us for tracking and determining how we handle it. We need all the information on it. In DC4, the confirmation email automatically included all of the fields found on our recommendation form.
This feature was made available in 2019. Please see https://community.blackbaud.com/forums/viewtopic/560/47126?post_id=182078#p182078 for more info.
Yes, please! This is very frustrating. I have to go into the import information on each grant to find some of this information.