Donor Central NXT automatically send a welcome email when email address has changed

If a user changes an email address, it would be helpful if DC NXT automatically sent a welcome email to the address rather than staff trying to remember

  • Guest
  • Apr 5 2019
  • Will not implement
Client Services
  • Attach files
  • Guest commented
    March 18, 2020 13:35

    Daniel, if a staff member changes the email address on a profile in FIMS, for example a CEO changed at a nonprofit, does DCNXT send a welcome email to the new email address? My memory says it doesn't, and we have to manually go into DCNXT and have it send a welcome email. (my memory may be wrong though).

    Attachments Open full size
  • Daniel Affourtit commented
    March 18, 2020 13:32

    We are looking holistically at how users control their profiles in DCNXT. Currently you can see if someone's email address does not match their FIMS email address via the Site Administration > Users and filter by Status = 'Email differs from BBID'

    Attachments Open full size
  • Guest commented
    October 03, 2019 15:57

    Agree

    Attachments Open full size

Related ideas