Prevent Blackbaud ID's from expiring after 180 days of inactivity for DC NXT

If a Blackbaud ID user hasn't logged in within 180 days, their account is locked and they're forced to reset their password the next time they try to log in. For DonorCentral where there are donors who only log in once a year or rarely, this means they're always having to reset their passwords. It would help if there were a way to turn off this setting or another way to prevent the lockouts from happening.

  • Guest
  • Feb 7 2020
  • Reviewed: Voting Open
  • Attach files