The Pending Suggestions section of DonorCentral is confusing for some users. We try to provide helpful text so donors know that after they fill out recommendation forms, they still need to go to Suggestions to submit them (through a shopping cart like function). Most people are able to do this, but donors also like to check the status of their submitted suggestions and expect to find the status of their suggestions in the "Suggestions" section (understandably so) and not in the Fund Summary section. They'll come into DC days after making recommendations, click Suggestions, not seeing anything listed under Pending Suggestions, and call up frustrated. The same word "Pending" is used on the fund summary to show the status of recommendations that are in process. Perhaps some wording needs to be changed so they know to look in Fund Summary. Or the in process recommendations could also be visible in the Suggestions section.